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SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Aqui's shoes & stuff (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.aquishoesandstuff.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Reviews
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Why Buy From Us
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
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Fur coat is amazing, soft and fluffy The color is very difficult to convey in artificial lighting. Dusty Rose, it does not look vulgar and not too bright. To Moscow there were 15 days, of which most spent in Russia. I paid for the extension of the sleeve and they turned out to be perfect (up to the middle of the palm) My parameters: (thanks to girls who indicated their growth in reviews, chest circumference in choosing the length of the fur coat will not help) Height/weight: 173/50 (fur coat just below the knees) Length of sleeves with elongation: 63 cm + shoulder of the fur coat; OG: 83; OT: 63; OB: 88. Merila this fur coat in size S, the sleeves did not get to the brushes, with a large sweater looked like a ball. The material of the fur coat is thin, the lining is even thinner,-20 will not stand. The fur coat came with a hole in the seam, but the store returned the money for a day, which is very nice! To lengthen the sleeve, write to the seller's chat, he will give a link to the surcharge, put it in the basket and pay with the fur coat, then unsubscribe to the seller
Very nice color.
In Krasnodar Territory, the fur coat arrived in 23 days! The quality of the goods is very good. Without a chemical smell, soft, smooth, steamed fur on the road did not crumble at all. The lines are even, the lining is simple, but not the cheapest. It is fastened to 3 buttons, but they are sewn close enough to the edge, you need to change or not button the fur coat and wear it to the smell, so that it was under under On height 164, a fur coat just below the knee. I ordered s for parameters 95-65-92, taking into account that under the fur coat I will wear something light. She even sat free than I expected. Black fur looks expensive, its texture plays and flows, as if Silk. Definitely recommend the product and the store. Thank you so much!
Very good store. The fur coat came in perfect condition. Put a gift, my cat is delighted. Asked to increase the sleeves by 2 cm, everything is made in the best possible form. All the rivets are in place, very soft, very cool, I'll add a review later. Let's see how the frosts
За эти деньги очень крутая !!! Плюс 5$ за то что удлинили рукав!!! Спасибо продавцу за общение)))
Во второй раз заеазываю шубу, качество отлично, спасибо продавцу
Ordered 11.01 came 25.01 At its 48 size took L to have stock, but in principle, you could take m (only the sleeves are a little short). Height 175 cm, OG 88, OT 75, shoulder length 42.
Very fast delivery. I wear Russian 46-48. Fur coat knee-length, sleeves would be more authentic. For such money is excellent. My height is 168 cm
Another attempt to start an oversize thing in your wardrobe was not successful))). On me does not look as it should look (as a sparrow in a bag). My parameters are 82-62-90. The fur coat itself is cute and pleasant to the touch. Who will want to buy S-ku in Moscow-write to vatsap 9161942037.
ждали два месяца , но этого стоило того . заказам очень довольны , шубка очень лёгкая , мягкая на ощупь . цвет оболденый , то что и хотела . размер не ошиблась , оверсайз , как и хотела . в подарок положили брелоки . спасибо продавцу .
The fur coat is cool, very soft, to the touch as natural, the color is very beautiful, corresponds to the claimed. On the parameters 110-92-108 cm size XXL sat freely on a warm sweater. Fur coat on the buttons, all in working condition, sewn firmly, just want to add another one in the chest area, and then like that soul on the opening. To Moscow reached almost two weeks from the moment of order. The store put a fur keychain as a gift. Thank you very much to the seller, I highly recommend to buy.
I got my fur coat, I join the delight of other girls, for my price (with a coupon 2300) it's just a godsend. in our boutiques, similar are three times more expensive. sewn all qualitatively, smooth cut, even the buttons are sewn firmly, checked specially. to the touch is very pleasant, by weight about 1.5 kg, it is not felt on itself, but not like a robe. With a belt, too, looks good. Of course this fur coat is not on-20, for a change, the chic version is on-5 -10. The store answered all questions, advised on my parameters 85-70-95 s, me freely, even for a warm hoodie there is a place. Sleeves do not lengthen, for me everything is fine. I am very pleased with the purchase, I ordered 30.12 received 11.01 in the point of issue.
18.12.2020 paid, in Perm the fur coat came 08.01.2021 (by the way, as promised when forming the order) I have top 42-44, bottom 44-46, the coat of the village of oversize. It was possible to take S, but I'm already very pleased. S, probably, the sleeves would be short. And m-as it should, almost to the middle of the palm. Color appreciate yourself, specially attach the last 2 photos on the balcony in natural light.
Fur coat is good, size s came up on the chest girth of 77, waist circumference 67, hip circumference 90. The fur coat measured on a warm sweater. Attached was a gift keychain. I'm waiting for another scarf of the right color.
The fur coat is just super, sewn perfectly, the fur is very soft, the color is pleasant, I'm delighted! I came earlier. Thank you to the store, I advise you to take it!
The fur coat is great! Very soft, sewn qualitatively. Not thin. Came quickly) for its price just top! On my height 165 cm it is below the knee
Yea! What I wanted and color and style and how I sat down. For socks without a belt is not enough a little over, I.E. It was necessary to take a larger size. But over I don't like... So solid five. On height 174, my size 44 (s), came up perfectly! Thank you))) delivery two weeks to St. Petersburg.
The fur coat is generally good, light. On black trousers leaves fur (climbs, not much). buttons need to be changed to your taste. The wind is blown. If with warm clothes, then warm. On volumes 95-78-98 and growth of 165 just (on the advice of the store-thanks). Tactile is very soft. The fur coat is light. The color is beautiful.
The fur coat exceeded expectations. I thought for a very long time, I read a lot of reviews. I also thought about the color: it grew between bright pink and apricot. I wanted to be bright. Quality is amazing. The seams are even. Additionally paid for the extension of the sleeves, as my height is 176. By the way I ordered a size M, I wear s. I wanted an oversize. If you want to wear with a belt, take the size in size. (But for me with a belt looks like a robe). Ordered on December 15, came on the 26th. Packed well. In general, the purchase is very pretty and this is my hundred percent recommendation.
Shubka class!! Photo immediately as I received)) not even crumpled, very neatly packed) looks decent!) the only thing, I waited very long for the parcel, 33 days. But it's not the store's fault, they detained at customs for 15 days. Advise! I want myself still in light color))