SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Aqui's shoes & stuff (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.aquishoesandstuff.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Cool swimsuit. The seams are even. But on the back a little bubble in the waist (maybe when something changes. I'll think how to decide.
Before Kemerovo it was long (1,5 months) in AliExpress wrote that transportation was canceled in tracking, contacted the store he replied that the tracking number changed, spaskoil, dropped the number came to the Department of Beeline, not on the Mail, the purchase is pretty, they chose the size consulting the seller, ++++, everything went fine, figure I have non-standard, Height small 153 cm, but there are lamochki for higher ladies, thank you very much, for 780 I did not buy such a quality swimsuit in Kemerovo, no thread, the fabric is good, drawing as in the description, there is no smell!!! Thank you very much for the goods!
Swimsuit Super, though Z rosemor did not guess, ale yakust and design super.
Swimsuit came well, came a month later, the quality is good, the size M came up to the 44th.
Very sexy.
It's very nice. Size M Europe
Very nice bathing suit, just a little big the cups I chose L for the comments that was a little small but I believe with M that was enough, but color and good quality
nice
Swimsuit is good! The fabric is dense, the pattern is bright, all the seams are qualitatively stitched. On my 42 size, height 160 cm, about-93 cm, from 61 cm, og 81 cm s is even a little too big. Cups with a small pushap.
An amazing swimsuit. I 'd ask again.
Very good! Like it a lot. It is the same as in photo.
Great swimsuit! Good quality!
Very satisfied. It's even better in reality. Quality goods<3 Thanks.
Its europien size, L like 40-42
Quality, but the chest did not sit down. I wear 44. But good swimsuit
I really liked communication with the store, quickly respond. Swimsuit took the size s on the height of 172 cm (weight 49 kg), came up perfectly. Cups pushap light, a little one Cup crumpled. Of course, who has a bigger chest, will look super, on my so, will come down) the swimsuit is very bright, cool, corresponds to the photo. There was a slight invisible smell, but it quickly weathered. I'm happy with the order and recommend the seller!))
Size fit as the description. Unfortunately dress only for small bust.
Beautiful thing, pity as it does not pass me. I liked it and would recommend but mind the cup size!! I did not look and b is too small for my D. Delivery was fast as well
Delivery just over a month. quality is excellent! I wear S, I ordered M, freely sits. Not much is not in the form of a breast, but in general it sits well. Thank you store!
Swimsuit bright saturated color and quality is normal, but the shape of the Cup looks strange... I do not know if I will wear. the delivery was fast.