SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Aqui's shoes & stuff (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.aquishoesandstuff.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Took a while to come in, but it’s such good quality for the price! Can’t wait to wear it!
Same q in photo all perfect thanks
Gorgeous arrived in no time
Consistent with the description but if you have a larger bust take m
Delighted with the product. Good quality, perfect fit. Shipping in 3 weeks :) I certainly trust to buy again
Very pretty but transparent at the buttocks
Recommend! I do not lay out the photo, so so many) for slender people just wow!
It’s really nice... good texture and comfortable. This is medium
Really very surprised the quality of this dress for the price! The fabric is thick and not transparent at all. It's good. I am satisfied and I recommend to 100%
Very quickly sent and very quickly passed. On the Russian XS/s and chest 3 perfectly suited, exactly as in the photo. Does not shine through, but in the summer it will be hot
PARFAIT
Dress is absolutely as the picture! Very cute! Very fast shipping, earlier than planned
I love it best dress ever exactly like the picture good quality :) I’ll order again
The dress fits perfectly, a lining at the chest so not transparent and a good support. On the other hand the dress is transparent at the level of the disgusting panties but overall I am satisfied.
For such money, the quality is just super! I ordered another beige from this store) on my Xs took M, the village is excellent, it came in a month about
Beautiful very formfitting and lined inside so it keeps you warm
Good material, really see through tho
Exceptional quality. Very good condition. It looks like a glove!
The dress arrived in 10 days! Shipping is super fast!
I love it, fast 10 days to Spain
The material is very comfortable to wear I note However a slight transparency I recommend this product
Has me very like but it is see through
Perfect dress very very sexy. Love it
Surprisingly fast delivery to St. Petersburg (ordered 02.06, received 18.06). Super quality dress. On the parameters 86-63-90 and growth 180 took M. Perfect fit. The dress does not shine through. On the reverse side there is a small start, so on a summer day it can be hot, but in the evening norms. Everything is sewn qualitatively.
The fabric looks good, but was transparent, not recommend, one has to be very thin to wear this dress