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Shipping & Payment
SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Aqui's shoes & stuff (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.aquishoesandstuff.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Reviews
(13 reviews)
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Why Buy From Us
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
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вроде ничего. но пока шли объемы мои уменьшились и теперь джинсы большеваты((((
Jeans quality, as in the picture. But at 42 size from 65 ob92 a little loose in the hips. Size S rather fit at 44 size, if you want to tight. But I like how they sit. The back pockets are sewn slightly not symmetrical.
Good.
All delivered in time, size and photos I will post later
I'm happy as a hundred Chinese! Waist 80, hip 103, my height 167
Excellent jeans, and the material is not very dense. I took it to my mom, but I don't have a thin one. According to reviews took XL, should sit Super. My hips are 111 cm, large. Take two sizes smaller than my parameters. They're getting very hard. They sit very nice. But!!!!!!! Do not take the size grid, will hurt hard. Consider this girls!!!!! Once again, my hips are 111 cm. My XL is bigger. Who does not need a lot of glue, take at least a smaller size. Material and quality-excellent. Personally I liked everything. Took in hot shopping for 1119,64 rubles. (Prices change constantly!).
Given today's situation, before Moscow the parcel came in 20 days, it's cool! Tracked, the store is great! Jeans sit perfect! The girl's pockets are right! They can easily be spoiled and sewn. I liked the material, stretch, sit on the figure. From 70, about 90-M perfect! Thank you for the gift, nice! Recommend seller and goods! Good luck to you!
Jeans came neatly sewn. On the hips 106 size L sat well. Slightly divergent pockets, but if you take a larger size, it will be wide in the waist.
Delivery to Cherkessk month. The size corresponds to the specified size grid. High waist. The length is 172 cm in the harbor. Daughters liked it very much. Some hairband as a gift. Happy with the purchase. Recommend it.
The pants are thin, just for the summer. Free. The store put a gift, a rubber band for hair. Thank you
They came exactly in size. Ordered m on ob104 from 74. For growth 174 shortened. Smell new stuff. Recommend it.
The parcel was tracked, reached 3 weeks almost to the Moscow region. Jeans are well sewn, all as in the description. It was possible to take a smaller size, but also on 44-46r sat perfectly. Long for height 158 cm.
It fits really well and it's just what I wished for!