SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Aqui's shoes & stuff (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.aquishoesandstuff.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Delivery of Duge shvidka, all
Dress very nice, recommend :)
Very cool swimsuit! The size approached! The color is bright! I came to Buryatia for a month! Thank you very much!
very pretty
The product corresponds to the description, the swimsuit is beautiful, the quality is good. But to me, unfortunately, the size of M is small in the cups. My parameters: 92-70-95.
The top is too small, it's about the cups since I have a d, and this is a B. Otherwise very well, I figured I 'd stay small but still decided to buy it.
Long shock...
Parcel to St. Petersburg was 1 month and 3 days. Sent the goods immediately. Ordered for 803 rubles. It came in a package, there was no smell. Very interesting model due to the high waist. I ordered a bigger size to make the chest comfortable, maybe it was possible to specify a larger size. On the swimsuit of the mating, so you can pull yourself if the size is large. I have not been able to tie them properly yet. I think we should think of something to do with the vases every time. With my growth looks good. My parameters are 89-69- 94. I usually wear size: USA - S, EU - 36, Rus-42 height 160
Dress beautiful. Unfortunately corsage too small.
Good swimsuit, nice
I arrive before time. Wena fabric. Exact size. It looks great.
Swimsuit-Super! Delivery 20 days. The size of M at 46-48 perfectly sat down, you can tighten or loosen. But, suitable for a good figure, on fat aunts ugly, shortcomings do not hide!
Swimsuit Super! Approached perfectly!
Wonderful, fast shipping, no brzydkiego odor
Swimsuit is very beautiful, I liked it. I ordered the size XL sits freely. Even with a size of 48 will do. There are laces can be adjusted less.
Swimsuit super-summer bright coloring, original karset style! I'm very satisfied!
Very satisfied with the swimsuit, went a month, the quality is at the level.