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SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Aqui's shoes & stuff (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.aquishoesandstuff.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Reviews
(106 reviews)
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Why Buy From Us
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
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This dress was literally drop dead gorgeous! Could not ask for more！
Super dresses!!!
Height 170, weight 66,M perfect village, threads did not stick, for their 7 $ perfect!!
The dress is gorgeous. It doesn't shine, the village is good. On height 172, 92/65/92 fit size S
The chic dress, right on the figure, took the size L, the village is just, I'm delighted!
No lining
За 843₽ это просто невероятное платье) размер М на талию 70 и бёдра 100 впритык, думаю Л был бы лучше. Материал очень тянется, достаточно тонкий, без подклада. Модель очень удачная, зона декольте выглядит привлекательно и сексуально, я довольна. В воронежскую область дошло недели за 3
The dress is here. Beautiful. I liked the biggest
Autumn beautiful dress, good quality, looks much more expensive than your money. Delivery combined with two more orders, received very quickly. Happy.
Elegant dress, but behind the incision is very high.
Perfect!!! Especially with a corset. All friends ask where they bought, they want the same)
I am very happy with my purchase, I will order again
A good dress for such a price. The only negative-the fabric is translucent from below, but if the legs are collected, everything is fine.
The dress is beautiful color, for its price 10/10, the sleeves 3/4 do not fly off, sits well, at a height of 163 below the knees The village is good, according to the figure
The dress ordered at 44 the biggest size XL, it is already the second, l was small
Synthetic of course, but Ooo very beautiful! Stretches, does not shine, sewn as neatly as possible. I'm very happy!
very fast shipping. only 2 weeks. super. i love it. thanks
This is my third dress! There's black, red and that's blue! Very beautiful! Recommend to everyone! Thank you store! On his s ordered M.
I order the second one. The first burgundy color. Fabric quality is low, cheap fabric. But the dress is sewn very neatly and sits perfectly. The second dress took on a larger size. But, frankly, the difference between L and XL did not see. I have 46 size. I'll wear both. In black it was not photographed, I put a photo in Bordeaux. I recommend to buy. Delivered in 3 weeks.
A little upset that's right in the stake... I do not know if I will wear ((The neckline is still so deep) but the quality of the dress is good, it was necessary to take XL, because the tights already under it will not be worn, as you can see the seams, but for the summer, in general, the normal option. I have 98 butt, but somehow in l still uncomfortable because of the tight fit! Visible also pelvic bones))) but at the same time problems in walking do not feel, I hope to stretch a little, since the same order do not see the meaning)
Cute cut, but the material is 95% polyester, 5% spandex, not very pleasant to the touch, and shines in the sun. At 85-55-90 s the top is good, and the back is a little narrow.
171cm 67kg XL. Fit well but little bit big.
Thank you for such a dress!!! It is perfect, the flicker glows in the light between the legs, but not scary at all! The quality is super, I liked it)))
The dress is dope, will use for Christmas, great quality spandex, fits great, marvelous, thank you!!
I had problems with shipping inside my country but once I got there I loved him, I loved the fabric and the design, it is accurate to the photo and the quality is very good; I ordered an XL for my measurements the size suits me, Although the sleeves came a little big but it looks super cute. My measurements 110B- 73C- 100C, I am Cup D