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Shipping & Payment
SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Aqui's shoes & stuff (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://www.aquishoesandstuff.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Reviews
(106 reviews)
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Why Buy From Us
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
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The dress is equal to the reference image. It's beautiful.
Ordered 1.05, received 11.05. Sent lightning, flew in the current conditions as if on a rocket. Such stores-uniqueness! Having read the reviews, ordered 2 sizes bigger. OG 96 about 100 XL came. But I do not like clothes in tights, and here in the sensations of compression underwear, the waist area and the Bender just squeezes. But it looks good. Color rich wine composition: 95% PE, 5% spandex
The volume of the hips is 95 cm. I could have taken it.
Good
My best order is unequivocal. very beautiful dress. Synthetic of course, but nice to the body. sits well, without zippers, etc.
The fabric is dense, as surprised, with the size did not guess, but thought that more will be in the chest large, I will order again, see what will come out
Very well. Nice dress. Matches the description. At this price, I expected really very fine fabric, but no. Good outfit, thick not to see through. The seams look solid too. Perfectly matches the curves. For delivery, I had to extend the processing time of the order once seven days. But I think it's due to covid, so not attributable to the store. Serious shop and good seller, with correct prices. I recommend it. Take care of yourself.
Synthetic, here's the cheap synthetic. I think she'll scratch the whole body. But that's assumptions for now, let's actually check. It sits on the figure, of course, pretty. Sorry I took the burgundy color, it would be better black. But I will try to beat the color of lipstick. The color looks not noble. I'm shooting the star for that. And in general the goods came quickly, it was perfectly packed. Thank you very much to the store!
Great quality, love the color, love the dress,, Totally worth the purchase! Highly recommend this store and their clothes. Goodbye again.
The dress is made of light material, in which polyester and spandex. I want to note the quality of tailoring, it's perfect: the seams are even, the threads do not stick out anywhere. Cut fitted. The sleeve is long. The dimensional ruler of the store corresponds to reality, on its parameters: 96-77-98 took the size of XL, the dress sat freely, as I wanted. It looks amazing. I feel very comfortable in it. Washed on a delicate mode with low temperature, does not shed and does not lose its shape. Delivery to Omsk was carried out for 1 month. T-shirt came in a regular postal package + zip package of the seller. Track number was tracked all the way.
Very cool dress) on the parameters of 90-70-100 size L fit perfectly) the fabric stretches well) came quickly 3 weeks
The dress is beautiful, but the fabric is thin, the silhouette is drawn. S took on 83-65-87, would try M, T very tight as a caterpillar
I'm size 36 European. Bought M but could have definitely ordered L as the bottom part of the dress is a bit tight. Puffy sleeves, good fabric. No threads sticking out. The seams are even and well done! Very happy with the purchase!
Be sure to wear seamless underwear... The size is perfect at the waist of 71 cm, pop 99! Only the shoulders (gum) are large, but it is repairable!
Very beautiful dress. Delivery to Ulyanovsk 25 days. On the parameters 87-62-97 the size of M sat perfectly. Girls, take it! Will not regret
It came very quickly! Recommend!
It's a good dress
It is perfect and very close to the body so for those who have complexes (breasts, buttocks or belly) I do not recommend. But she's really beautiful, I love her!
Everything is fine!
10 of 10, size S, height 165 weight 50 kg
The dress is very beautiful and for such a low cost, but the dimensional grid is not true. In life, the leg size S, and the dress ordered the size m and it turned out to be me to the butt. My parameters are 88-66-94
Nice dress
Sent the order on April 2, went to the Moscow region 2 weeks, was oriented to the dimensional grid! All the village is perfect
Material rociągliwi, conforms to the body. WITH so many is rocięcie quite high. Dress elegant and very nicely the presents
Sits perfectly, for such money an excellent dress